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KINSHIP
through its association with various customers in different
areas of practice has launched few products that have
been well accepted in industry and also adheres to the
ANSI ergonomics standards.
This
software provides end-to-end solution for the Technical
Support Organization providing services to various customers.
Case details, investigations, solutions are logged in
a central database on which customizable queries are
provided to enable persistence of Support knowledge,
thereby reducing turn-around time of future problems
and thus achieving mature support process.
Environment
Client:
Windows Platform
OS
Platform: Windows & Unix
Database:
Sybase, Oracle, DB2, MS SQL-Server
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