Being one of areas of specialization of KINSHIP, Telecommunication Billing and all OSS System Development is a key area of focus for KINSHIP.

KINSHIP's areas of expertise are :-

• Telecom Service - Complete Management of TMN Layers - Business, Service, Network, Network Element Management Layers.

• Telecom Billing, Order Handling and Debt Management Development.

• Telecom System Integration : GIS, Mediation, Pricing, Debt Management, Order Handling.

• Invoice display and Enquiries using XML.

1. Development of consolidating bill pipe for British Telecommunications.  The activity involved Data Modeling, Bill Pipe Design, Debt Management and Migration from Source Billing Systems which ran on different vendors such as Kenan (Arbor), Kingston (Jupiter) etc.

2. Customization of Kenan, Comptel Systems and GIS Systems for Tata Tele Services, India.

The offering from KINSHIP in this area is explained by the following diagram, which is the backbone for a Carrier Service Provider.

KINSHIP's services for a Carrier Service Provider will be

• Identification of business and work flow in Customer and System Management. KINSHIP will study the services provided by the Service Provider. Types of customers catered for (Business, SOHO, Residential) by the SP. This study will help in the consolidation/pricing strategy and also in sizing the system

• Identification of the best solution - home-grown or "Buy and Integrate". The decision will be made based on the product offering from various vendors and comparing them with the Service provider's needs. The following table gives the various leading product vendors in OSS, from which a suitable choice will be made.

KEY :

1. Customer Care and Billing

2. Mediation

3. Service Provisioning / Activation

4. Local Number Portability

5. Intelligent Networking, Advanced Intelligent Network (AIN) and SS7

6. Network Management

7. Fraud Systems

8. Short Messaging Service (SMS)

Integration : Once the choice of the solution and the vendors are decided, KINSHIP will prepare the complete integration plan for getting an end to end system established for efficient Customer Care and Billing.

KINSHIP's present work in Telecommunication and related industry includes

1. Device and Network monitoring solutions for UPS manufacturers

2. Railways Signaling and online information (For Indian Railways)

3. Switch Utility programming, converged mediation, Convergent Billing anf Settlement for Manila based NCC corporation

In addition, KINSHIP has proven skills and live projects to its credit in the areas of TMN (Telecom Managed Network), Infrastructure Management solutions, Hosted services etc.

With this capability, KINSHIP has a very good service offering in the following areas for the Telecom industry in the de-regulated and technology-evolving scenario.

Services Offered by KINSHIP : -

1. Business Process Modeling : and identification of packages and solutions that best fits the marketing , sales and customer procurement strategy.

2. IT Business Solutions : Development/integration of Convergent Billing, Mediation, Settlement, Financial and workflow solutions. KINSHIP's extensive experience with world's leading Settlement (Inter Carrier) solutions will be very handy in the de-regulated Telecommunication industry of India.

3. Network Operational Solutions : This involves 2 classes of offerings, namely

• Integration and Development of Network Monitoring (operation as well as performance) facility

• Development and Integration of GIS based infrastructure maintenance solutions

• Sizing and operational maintenance of the Network

• Programming, commissioning and maintenance of Telecom Devices (Soft switches, 3G Gateways, Intelligent Network elements etc) in the network

• Planning and execution of Technology migrations such as 2.5G, 3G and Advanced Intelligent Network (AIN) configurations.

• Development of protocol stacks and interface switches for wireless handheld devices.

4. System Maintenance : Operational maintenance of the Network, Billing and other parts of the IT infrastructure, generation of financial reports etc.,

5. Enabled Services : Order handling (and back office operations such as credit checking, supervision etc), Workflow processing, In-house and hosted system and network training. This could be very vital for the growth of private sector in Indian Telecommunication industry. KINSHIP's model on hosted Training and business solutions will be very useful in making this activity very efficient, distributed and cost-effective for the new CLECs and ICPs.

6. Value-Added Service for Mobile Providers : As Mobile Services is the most challenging in Telecommunication Service due to fast changing technology and competition, KINSHIP has the following ‘Market winning’ proposition to put them ahead of other competitors.

1. Faster migration to Later Technologies: Introduction, provisioning and maintenance of 2G – 2.5G – 3G – 4G migrations of the Service providers’ network.

2. Home-grown development of Gateway monitoring and QOS/LA Solutions to monitor traffic, quality load at the BTS, GGSN etc.,

3. Seamless integration of Front office, Provisioning and Financial systems with 3G/4G service networks and service types

4. State-of-the-art Settlement packages for multi-vendor routed calls

5. Convergent Billing for customers with more than 1 mobile connection (i.e., Single Consolidated Bill)

6. Innovative customer-centric provisions such as

1. ‘By-Second’ rating (i.e.,  charging by lower slabs, or by actual seconds within a Mobile Originated/Terminated calls)

2. Faster introduction of Pre-rating and Rating plans across all associated networks and Services (ex. Friends and Family, Volume discounts, Threshold discounts)