We
provides e-business solutions to its Customers,
Suppliers and Distributors. It offers various products
and services through transactional systems via the
web. The e-business practice at KINSHIP involves
integration of Internal and External processes of
business with Customer Relationship Management.
We
offer valuable e-solutions such as
Supply
Chain Integration
Employee
/ Customer Self Service
Commercial
sub-sites for Employees (products branded with
company logo)
Intranet
Customer
Relationship Management (CRM)
ASP
Conversion of Commercial Applications
B2C
and B2B Developments.
Integrated
Application and Groupware Solutions.
Process
of e-business
e-business at KINSHIP
involves an Internet centric service. We have
equipped with e-business infrastructure like,
Internet
/ Web Development and Portal Management Tools
Content
Management Tools
WAP
Enabled Technologies
ASP
XML
Scripting
We
offers technology solutions and services through
web like
Application
Development
Content
Management and Portal Solutions
e-Commerce
Integration
Customer
Relationship Management
Infrastructure
Support
Mobile
Commerce
Business
Consulting
B2B,
B2C Developments
Our
performance are measured by analysing
Effectiveness
of Online Services
Measurement
of Customer Satisfaction Levels
Analysis
of Customer Complaints
E-Metrics
Our
success metrics lies in
The
Personalization Index
Freshness
Factor
Velocity
These
e-Metrics are designed with readily actionable
techniques and accurate formulae for transforming
customer data into measurable competitive advantage.
e-Metrics
Report is formulated to find out the growth of
e-business by using new business metrics that
reflect the realities of today's one-to-one and
customer-centric marketplace.
